salon policies

CANCELLATION POLICY

Our stylists at Studio Eclipse dedicate their time and talent to create beautiful colors for our clients. We try our best to be respectful of your time and we ask you to be respectful of ours. If you know you will not make your scheduled appointment, we ask that you notify our front desk within 24 hours of the service so that we may accommodate another guest.

All services lasting 2 hours or more require a card on file to book. If you need to cancel or reschedule your appointment you are required to give the front desk 24 hour notice by calling 832-940-2735. Failure to give proper notification of cancelling or rescheduling your appointment will result in a fee of $100. 

redo policy

If for any reason you are unsatisfied with the services that you have received, please contact our front desk by calling 832-940-2735. Your stylist will correct any issues free of charge within 2 weeks of your original appointment. It is our goal that you are completely satisfied with your color. 

Our stylists dedicate their time to each individual clients' service by providing techniques that require extreme attention to detail. Each service uses large amounts of quality product to produce beautiful results, and because of the efforts given to our services, Studio Eclipse has a strict NO-Refund policy. We will however, provide every effort to correct any issue, free of charge, within the 2 week grace period.